Privacy Policy | Olesome

Your privacy is very important to us. Our Privacy Policy spells out Olesome’s commitment to respecting the privacy of the members and visitors to our site. We reserve the right to change this policy at any time, which we’ll do through online posting or an email message sent directly to you. We are very careful with what we do with your information.

This Privacy Policy describes how Olesome ("we," "us," or "our"), a brand owned by Halal Genie, LLC, collects, uses, and discloses your personal information when you visit, use, or make a purchase from https://www.olesome.com (the "Site").

It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. We are committed to protecting your privacy and handling your personal information in a safe and responsible manner.

1. Our Parent Company

Olesome is a brand owned and operated by Halal Genie, LLC, a limited liability company based in San Jose, CA. Any reference to "Olesome," "we," "us," or "our" in this policy includes Halal Genie, LLC.

2. Information We Collect

When you interact with our Site, we collect personal information to provide our services and improve your experience. The types of information we collect fall into two categories:

Information you provide to us directly: This is information you knowingly and voluntarily provide when you make a purchase, create an account, or contact us. This may include:
- Contact information: Your name, email address, shipping address, and phone number.
- Financial information: Payment details, such as credit card numbers or other payment account information, which are processed by our third-party payment processors. We do not store your full credit card information on our servers.
- Account information: Your username and password.
- Communications: The content of your communications with us, such as through email or customer service chats.
Information collected automatically: When you visit the Site, certain information about your device and your activity on the Site is automatically collected. This is referred to as "Device Information" and includes:
- Browsing data: Information about your web browser, IP address, time zone, and cookies installed on your device.
- Usage data: Information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site.

3. How We Use Your Information

We use the information we collect for various business purposes, including to:

Fulfill and manage your orders, process payments, and arrange for shipping.
Communicate with you about your orders, products, and services.
Respond to your customer service requests and provide support.
Improve and optimize our Site and services.
Screen for potential risk or fraud, in particular by using your IP address.
Personalize your shopping experience and provide targeted advertising.
Send you marketing and promotional communications, if you have opted in.

4. Sharing Your Personal Information

We share your personal information with third parties to help us provide our services and for the purposes described above.

Service Providers: We share your information with third-party service providers who perform functions on our behalf, such as payment processing, shipping, data analysis, email delivery, and marketing services. These providers have access to the personal information needed to perform their functions but are not permitted to use it for other purposes.
Legal Compliance and Protection: We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court order or subpoena). We may also disclose your information to protect our rights, property, or safety, and the rights, property, or safety of our customers and the public.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

Like most websites, we use cookies and similar technologies to collect Device Information and enhance your browsing experience. Cookies are small data files placed on your device.

You have the option to set your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Your Rights Under California Law

Because we are based in California, we comply with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These laws grant California residents specific rights regarding their personal information, including:

The Right to Know: You have the right to request that we disclose the personal information we collect, use, disclose, and sell about you.
The Right to Delete: You have the right to request the deletion of your personal information that we have collected from you, subject to certain exceptions.
The Right to Opt-Out of Sale or Sharing: We do not sell your personal information. However, we may share your information for cross-context behavioral advertising purposes.

You have the right to opt-out of this sharing. To exercise this right, please use the “Do Not Sell or Share My Personal Information” link on our homepage or contact us at the email address provided below.
The Right to Correct: You have the right to request the correction of inaccurate personal information we hold about you.
The Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of your sensitive personal information to only what is necessary to perform the services you requested.

You will not be discriminated against for exercising any of your CCPA/CPRA rights.

To exercise your rights, please contact us using the information in the "Contact Us" section below.

We will verify your request by asking you to provide information that matches the information we have on file.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Children's Privacy

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request that we delete the information.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@olesome.com.

Policy Effective Date: October 1, 2025